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Terms of Service

Last updated: 4 June 2026

These Terms of Service ("Terms") govern your access to and use of the MatPilot app, web admin, and related services (the "Service"). By using the Service, you agree to these Terms.

The Service

MatPilot provides operational software for martial arts gyms and schools, including member management, class scheduling, attendance, grading, billing through Stripe, and related notifications. We may add, change, or remove features over time.

Accounts

You are responsible for the accuracy of the information you provide and for keeping your login credentials secure. You are responsible for all activity that occurs under your account. Notify us promptly of any unauthorised use.

Acceptable use

  • Use the Service only for lawful purposes and in line with these Terms.
  • Do not misuse, disrupt, or attempt to gain unauthorised access to the Service.
  • Do not use the Service to send unsolicited bulk or marketing email; MatPilot's email features are for transactional, account-related messages only.
  • Operators are responsible for obtaining any consents required to process their members' data.

Payments

Billing and payment processing are handled by Stripe and are subject to Stripe's terms. Operators who collect payments from their members are responsible for those transactions, applicable taxes, refunds, and disputes. Platform fees, where applicable, are disclosed in the Service.

Your content & data

You retain ownership of the data you put into the Service. You grant us the limited rights needed to host and process that data to operate the Service. Our handling of personal data is described in our Privacy Policy.

Availability

We work to keep the Service available and reliable, but we provide it "as is" and do not guarantee uninterrupted or error-free operation. We may suspend access for maintenance, security, or to address misuse.

Limitation of liability

To the maximum extent permitted by law, MatPilot is not liable for indirect, incidental, or consequential damages, or for any loss of data, revenue, or profits arising from your use of the Service.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that risks harm to others or to the Service.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the date above and, where appropriate, notifying you.

Contact

Questions about these Terms? Email support@matpilot.io.

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